Welcome to Uniworld Travel & Tours. These Terms and Conditions outline the rules and regulations for using our website and travel services.
By accessing this website, you accept these terms and conditions in full. If you do not agree with any part of these terms, please do not use our website or services.
1. About Us
Uniworld Travel & Tours is a travel agency providing:
- International and domestic tour packages
- Umrah packages
- Visa assistance and consultancy
- Flight bookings
- Hotel reservations
- Travel insurance and related travel services
All services provided are subject to the terms outlined on this page.
2. Use of Website
By using our website, you agree to:
- Use the website only for lawful purposes
- Provide accurate and complete information when submitting inquiries or booking services
- Not misuse the website by introducing viruses, malicious code, or attempting unauthorized access
We reserve the right to restrict or terminate access to users who violate these conditions.
3. Booking and Payments
All bookings made through Uniworld Travel & Tours are subject to availability and confirmation.
Booking Policy
- Customers must provide correct personal and travel details.
- Some services may require advance or full payment before confirmation.
- Prices may change without notice due to airline policies, hotel availability, or travel season.
Payment Methods
- Bank transfer
- Online payment methods
- Cash payment at our office, if applicable
A booking is confirmed only after the required payment has been received.
4. Visa Services
Uniworld Travel & Tours provides visa assistance and consultancy services only.
- Visa approval is entirely at the discretion of the relevant embassy or immigration authority.
- We cannot guarantee visa approval.
- Visa refusal, delay, or rejection is not the responsibility of Uniworld Travel & Tours.
Applicants are responsible for providing accurate documents and information.
5. Travel Packages and Itineraries
Travel packages may include flights, accommodation, transportation, tours, and other services.
- Package prices may vary due to airline fare changes, hotel availability, or currency fluctuations.
- Itineraries may change due to operational requirements, weather, or unforeseen circumstances.
- We may substitute hotels or services with similar alternatives when necessary.
6. Cancellations and Refunds
Cancellation policies vary depending on the airline, hotel, or travel service provider.
- Cancellation requests must be submitted in writing or via email.
- Some bookings may be non-refundable.
- Refund processing times depend on airline or supplier policies.
Service charges or processing fees may be deducted from any eligible refund.
7. Customer Responsibilities
Travellers are responsible for:
- Ensuring their passport is valid for at least six months before travel
- Obtaining necessary visas and travel documents
- Following immigration and customs regulations
- Arriving at airports or travel points on time
Uniworld Travel & Tours is not responsible for missed flights caused by late arrival or incomplete documentation.
8. Limitation of Liability
Uniworld Travel & Tours acts as an intermediary between customers and travel service providers. We are not liable for flight delays or cancellations, hotel service issues, loss of belongings, injuries, accidents, travel disruptions, government restrictions, or immigration decisions. Our responsibility is limited to assisting customers with travel arrangements.
9. Third-Party Services
Our website may include services or links from airlines, hotels, and travel platforms. We are not responsible for their policies, services, or actions. Users should review those providers’ terms separately.
10. Intellectual Property
All website text, images, logos, graphics, and design are the property of Uniworld Travel & Tours and may not be copied, reproduced, or distributed without written permission.
11. Website Accuracy
We aim to keep information accurate and current but do not guarantee that all content is error-free or that prices and availability are always current. We may update or correct information at any time.
12. Changes to Terms and Conditions
We may modify these Terms and Conditions at any time. Updated terms will be posted here, and continued website use means you accept them.
13. Governing Law
These Terms and Conditions are governed by the laws of Pakistan. Related disputes shall be handled under the jurisdiction of the courts of Karachi, Sindh.
14. Contact Information
Uniworld Travel & Tours
Allama Iqbal Road, Block 2 P.E.C.H.S., Karachi, Sindh, Pakistan
Phone: +92 (21) 3438 3838
Email: info@uniworldtravelandtours.com
Website: uniworldtravelandtours.com